Recall management
Do you need professional support with the growing complexity of recall management to best meet your customers’ needs? As a reliable and experienced partner, Campaign has been handling international recall campaigns for many years. We guarantee with maximum flexibility that messages, which often relate to safety, reach the end customer on time and via the right channel.
In the case of a recall we provide you with a personal contact person who coordinates the whole process and is responsible for it.
We offer you a tailored approach for handling recalls. It includes the following elements:
International address data management
Databases, workflow management
Self-service portal including reporting and dashboard for tracking campaign status
Online and offline communication
International reach
Individual customer care by experienced specialists
Our aim is to provide our customers with high-level support in order to turn the negative of a recall into the positive of a professionally handled recall and communication process.
Mario Helle
Senior Sales Manager
